Frequently asked question

Find answers to frequently asked questions about Novotel Phuket Resort, including location, check-in times, facilities, dining, transportation, and event services.

Reservation

Where is Novotel Phuket Resort located?

Novotel Phuket Resort is located on a hillside near Patong Beach, offering stunning views of the Andaman Sea. The resort is conveniently close to Patong Beach and the vibrant town center.

What are the check-in and check-out times?

Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Early check-in and late check-out are available upon request and subject to room availability.

Is the resort family-friendly?

Absolutely. Novotel Phuket Resort is family-friendly and offers family rooms, child-friendly facilities, and activities suitable for guests of all ages.

Rooms

Amenities & services

Does the resort offer airport transfer services?

Yes, airport transfer services are available at an additional charge. Please contact our reservations team in advance to arrange transportation.

What facilities are available at the resort?

The resort features multiple outdoor swimming pools, a fitness center, spa services, and a range of recreational facilities designed for relaxation and comfort.

Are there restaurants and bars at the resort?

Yes, Novotel Phuket Resort offers on-site restaurants and bars serving Thai and international cuisine, along with refreshing beverages and panoramic sea views.

Can the resort host meetings, weddings, or events?

Yes, the resort offers versatile meeting rooms and event spaces suitable for conferences, weddings, and private events. Our dedicated events team is happy to assist with planning and arrangements.

Is parking available at the resort?

Yes, complimentary parking is available for in-house guests.

Access

Is Novotel Phuket Resort close to Patong Beach?

Yes, the resort is located just a few minutes from Patong Beach. Complimentary shuttle services to the beach and Patong town are available at scheduled times.

How can I contact Novotel Phuket Resort?

You can reach us via the Contact Us page on our website, by phone, or by email. Our team will be pleased to assist with any enquiries.

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